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Terms and Conditions
About Us
Payment
Security
Delivery
Returns Policy
ABOUT US
RJ Stores is a family run business, inspired by our own children. We provide quality character items at affordable prices. With no major overheads and carefully selected suppliers we are able to keep our costs down and pass them on directly to the customer.
You can buy at RJ Stores with complete confidence. We have been a registered business for over 18 months and work fully within the guide lines set by the Trading Standards.
We are 100% committed to customer satisfaction and provide a 14 day no quibble guarantee*.
PAYMENT
There are several ways you can pay RJ Stores for your purchase. Paypal and Googlecheckout both allow payment via credit or debit card, or you can send postal orders or cheques to:
RJ Stores
29 Syr Dafydd Avenue Oakdale Blackwood Newport
Gwent NP12 0LA
SECURITY
All credit and debit card transactions are carried out automatically over a secure server with information encrypted using state of the art SSL to ensure that your card details cannot be seen by any third party.
We do not pass on any of your personal inforamtion to any other party. We will only use your information in connection with contacting you regarding your purchase, or to inform you of any promotions subject to you having ticked the relevant box.
DELIVERY
At RJ Stores we like to think that our service is second to none, so we endeavour to send items out within 24 hours of payment being cleared. Sometimes we are able to do same day delivery, depending on the time of order! However, problems do sometime occur and with this in mind we request that all customers wait 7 days before reporting non-receipt of goods.
REPLACEMENT
At RJ Stores we want our customers to be happy and if you are not 100% happy with the item you purchased we have set guideliness in place:
Email RJ Stores within 7 days of receipt of the item being sure to advise us of your order number and relevant details
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